mK
mahlatse K

1 reviews | Active since Oct 2023

13 Jan 2024, 19:02

Useless ***** Department

On the 13th January 2024 I was hijacked, my wife called in asking for my cards, app and everything to be stopped, she did that, the consultant was imaptient with her and hung up the phone on her, they withdrew money from my account all because of *********** consultants. Can I please get my money back and I am sure that I will be closing my account with you guys.

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Replies (1)
Standard Bank
Standard Bank's reply14 Jan 2024, 08:11
Official
Dear Mahlatse, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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