BG
Beverly G
1 reviews | Active since Jun 2017
22 Jun 2022, 12:30
Useless Debtcare centre
Dear Standard Bank,.
I have been trying to make payment arrangements on my Advance Account for the past month and a half and I just keep getting sent from pillar to post. All I want to do is make payment arrangements and your debtcare centre cant even assist with that. Please can someone contact me regarding my account
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
22 Jun 2022, 12:36Good day Beverly
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply22 Jun 2022, 12:36
Official
Good day Beverly
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
22 Jun 2022, 13:01Good day Beverly
Our team has responded to you via email.
Please review and respond accordingly.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team has responded to you via email.
Please review and respond accordingly.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply22 Jun 2022, 13:01
Official
Good day Beverly
Our team has responded to you via email.
Please review and respond accordingly.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team has responded to you via email.
Please review and respond accordingly.
Thank you
Kind regards
Standard Bank Help Centre
***
BG
Beverly G's updateReviewer Update
22 Jun 2022, 13:06Hello
Your team has responded to my complaint without understanding it.
I am not requesting financial relief, I want to make payment arrangements on my account.
Your team has responded to my complaint without understanding it.
I am not requesting financial relief, I want to make payment arrangements on my account.
BG
Beverly G's update22 Jun 2022, 13:06
Reviewer Update
Hello
Your team has responded to my complaint without understanding it.
I am not requesting financial relief, I want to make payment arrangements on my account.
Your team has responded to my complaint without understanding it.
I am not requesting financial relief, I want to make payment arrangements on my account.
Standard Bank's replyOfficial
22 Jun 2022, 13:20Hello Beverly
We will be taking a closer look and will get back to you shortly.
Regards,
Standard Bank Hello Peter Team***
We will be taking a closer look and will get back to you shortly.
Regards,
Standard Bank Hello Peter Team***
Standard Bank's reply22 Jun 2022, 13:20
Official
Hello Beverly
We will be taking a closer look and will get back to you shortly.
Regards,
Standard Bank Hello Peter Team***
We will be taking a closer look and will get back to you shortly.
Regards,
Standard Bank Hello Peter Team***