DN
Derick N

1 reviews | Active since May 2016

28 Jun 2017, 15:29

Useless CSD Department worst than the SOE's

<p>I phoned the CSD department on *** and after 35 minutes and talking to 6 different individuals I did not receive an answer and eventually around 3.25pm the call was cut.</p> <p> </p> <p>All I want assistance in is to make a payment to India for an holiday that my family and I are undertaking.</p> <p>This must be a frequent request as India receives many tourist from South Africa.</p> <p> </p> <p>Do the CSD staff have an half page Job Description because 6 people in the Department could not help .</p> <p>This can be verified by the recordings.</p> <p> </p> <p>What do i do quickly open and FNB account to do a transfer as my Sister in law made her deposit today with FNB</p>

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2017, 15:18
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply11 Jul 2017, 09:54
Official

Dear Derick Naidoo

Thank you for your posting.

I refer to our email correspondence and can confirm that I am still attending to this matter with regard to the previous review you posted.

Kind regards

Clint Petersen

Complaint Resolution Centre

***