IT
Illine T

1 reviews | Active since Jul 2016

12 Jul 2016, 14:21

Useless credit card

<p>Pay your credit card almost in full but then when you want to use the card it is declined. Told some story bu card division thay new card has been issued. Try to transfer on internet banking from credit card and does not wor****!!! 50 transfers, and issue still not resolved and no explanation!!!!!! Useless</p>

0
Replies (3)
Standard Bank
Standard Bank's reply13 Jul 2016, 06:42
Official

Good day Illine Du Toit

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply13 Jul 2016, 10:54
Official

Good day Illine Du Toit

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********
IT
Illine T's update19 Jul 2016, 13:42
Reviewer Update

Still awaiting feedback. Received new cards but too scared to try and see if they are working!