MD
Mellowzain D

1 reviews | Active since Jun 2016

19 Oct 2020, 09:15

USELESS COMPLIANCE DEPARTMENT

Service Request ***, Standard Bank compliance depart is just a waste of time it took them 4 days to get in contact with me regarding my complaint and now I must full in a mini-essay in order to be helped

0
Replies (2)
Standard Bank
Standard Bank's reply19 Oct 2020, 16:18
Official
Dear Mellowzain Damoense

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 ***
Standard Bank
Standard Bank's reply21 Oct 2020, 10:29
Official
Hello Mellowzain 

Thank you for bringing your concerns to our attention. 
An email was sent to you requesting further details.
Awaiting your response.
Kind regards 
Complaint Resolution Centre 
***
***