AB
Alta B
1 reviews | Active since Mar 2019
24 Jun 2020, 13:11
Useless client service
Standard bank Centurion mall contacted me to make an appointment for investing money. The lady D, had me wait almost 30 minutes before attending to me. Then she took me through a few options which I asked her to e-mail to me. I wanted to discuss the options with a family member. It's been 3 weeks now and I am still waiting. Why do you waist my time if you are not prepared to do your job?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
24 Jun 2020, 16:06Dear Alta Berkers
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply24 Jun 2020, 16:06
Official
Dear Alta Berkers
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***