PA
Portia A
1 reviews | Active since Sept 2019
06 Mar 2021, 19:41
Useless charges
Can someone explain to me why am I charged honored fee of R62.80 after reversal of double deductions? If I remember well you said you will reverse charges as well so why am I now charged? Just because I didn't complain by the time you took our monies you took advantage? Can you respond by call on *** as soon as possible R62.80 is alot of cents.
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Standard Bank's replyOfficial
06 Mar 2021, 23:27 Hello Portia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply06 Mar 2021, 23:27
Official
Hello Portia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***