QH
Quinton H
1 reviews | Active since Dec 2021
09 Dec 2021, 21:35
Useless call centre,and proper app errors
Spent 40min on the line just to be passed from one department to the next, can not do immediate payments but normal payments work,get told to digi me even though i did that not even 3 months ago. Can not run my business or personal finances like this. Can not get hold of my banker or anyone decent to assist.
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Replies (1)
Standard Bank's replyOfficial
10 Dec 2021, 07:56Dear Quinton H
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply10 Dec 2021, 07:56
Official
Dear Quinton H
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Best regards,