MZ
Marthinus Z
1 reviews | Active since Jul 2013
22 Sept 2022, 14:11
Useless call centre
Called the call center. Firstly the computer doesn't recognize any numbers I press on the keypad... Then... Eventually.. Automated voice says I'll wait in the queue for 4 minutes... 30 minutes later they answer the call but can't hear me... Tried again and computer says I'll wait 10 minutes... 20 minutes later the music dies and the call ends... Please call me back so I can find out where my new card is...
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Standard Bank's replyOfficial
22 Sept 2022, 14:22Good day Marthinus
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Kindest regards, Standard Bank Hello Peter Team***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply22 Sept 2022, 14:22
Official
Good day Marthinus
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Kindest regards, Standard Bank Hello Peter Team***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Kindest regards, Standard Bank Hello Peter Team***