Useless call centre agents

Today I will rate you guys 1 star, if even possible I'd rate you 0. You people have handed my account over to attorney's for the error your useless call centre agents have made. Numerous occasions I have called in and requested my debit order to be reinstated and I was advised it will be referred to the relevant team. Today I am contacted by attorneys advising me that standard bank wants to take legal action, due to your own incompetence! I will never bank with you guys again once this account is settled and I'll be sure to make all my peers and family members to never bank with you people.