ES
Ellisha S
1 reviews | Active since Aug 2026
24 Aug 2026, 14:24
USELESS CALL CENTRE
I need to set up my internet banking so i can get my app set up on my new phone. i have been holding for 20mins only to be transferred to another department , to hold again for another 20mins, only to have my call DROPPED. call back and back to holding. Standard banks call back system does not work for i have used it in the past and i'm yet to get a call back. what nonsense is this.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Aug 2026, 14:47Dear Ellisha,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Aug 2026, 14:47
Official
Dear Ellisha,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
24 Aug 2026, 15:25Dear Ellisha,
Thank you for taking our call.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Aug 2026, 15:25
Official
Dear Ellisha,
Thank you for taking our call.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***