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Asif N

1 reviews | Active since Aug 2012

28 Feb 2023, 14:29

Useless Business Banking Experience

Thee most useless business banking bank you can ever work on! Absolutely mind boggling how they could be using such a **** legacy software and have people working for them who are just as unknowledgeable. From making online payments, to making payments in Forex, this bank has so little knowledge and experience that you'll never get anything done, and their bankers do not care as well. DO NOT ever make use of this bank for business, it's issues after issues. The support is bad, everything works as though you're in 1995. For the best banking experience, choose FNB!

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Replies (3)
Standard Bank
Standard Bank's reply28 Feb 2023, 14:52
Official
Good day Asif

 This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Please send us a private message with your bankers details, Business Account number and your query so we can further assist.

 Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Asif N's update28 Feb 2023, 15:47
Reviewer Update
There's no need to get in touch, your whole Business Banking platform from start to finish is disastrous to work on! Compared to FNB, Standard Bank are miles apart in terms of innovation and efficiency. Have you looked at the way your Business Online platform works? Instead of contacting me, get your CEO and fellow senior bankers to have a crunch meeting because everyone in my industry can see how bad Standard Bank is. Business banking is about having a platform that performs quick, has the latest innovation and technology, having 2023-standards in terms of look, feel and efficiency. A bank that allows you to perform your duties effectively without annoying issues. A bank that supports multiple operating systems without limitations, Standard Bank does not support that.
Standard Bank
Standard Bank's reply28 Feb 2023, 15:57
Official
Dear Asif

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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