Useless Business Bank Customer Service

<p>Standard Bank Business Bank has been soooooooooo pathetic. I call them to ask a simple question of the different saving accounts and how to open a new cheque card and the business bank call centre tell me to go to the branch since they are not Business Bankers... I was confused for a minute and called again and got the same story. I go to the branch today and the Business Bank people tell me that the information is on the website and that I should also go to the branch and email my Business Banker. I insist that I want to speak to someone to take me through the options and they open the website start reading the title and you can see that they really dont want to help and basically I should just read myself and do it myself online. The people in the call centre should have just told me what the branch told me which is basically just go google our website. This has been such a disappointing experience from Standard Bank from the call centre to the branch - being sent from pillar to post. What a waste of my precious time. Even considering changing banks if this is how they treat their customers.</p>