EC
Enver C

1 reviews | Active since Mar 2009

29 Oct 2019, 09:53

Useless branch

I came to ur Festival mall at 11am for Simple statement...you only had 2 ppl working at enquiries and there were 14ppl in the queue! Today I got here at 9am, its 50min later and only 1person has been served. 2 staff and 1 isnt at their window!!!! Useless....shut all ur branches down coz ur service is ****!!!

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Replies (1)
Standard Bank
Standard Bank's reply29 Oct 2019, 14:28
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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