RM
Ritesh M

1 reviews | Active since Jun 2011

19 Mar 2026, 20:56

Useless banking with Standard Bank!!!!!

Pathetic Bank!!!!! Yet more issues with this bank. I banked with FNB for 13 years and never had this many issues that I have had with banking with a standard bank for the past 2 years!. Immediate payments are now going through as normal in payments. I have done 2 payments that required payments to reflect immediately only to find out that it's been done as a normal payment. Everything was done correctly my side but when I check my app it reflects normal in payment. And nothing can be done. This is the poor banking experience one gets from std bank. It's absolutely pathetic!!!! It's one thing after the next with this bank from ripping their clients off with the honoring fees, to delaying std bank tj std bank payments which are always immediate but suddenly it takes 24 hours and now to suddenly not processing immediate payments and automatically changing it to normal payments. Disappointed and really annoyed with this bank!!!!! I'll be sure to receive a call from their exco department to resolve this but it can't be resolved so save your time and poor effort in calling me because you will not be pleased with the conversations we will have!!!!!! Time to go back tj FNB and to all using std bank......dont they pathetic they pay their staff tons of money to do absolutely f all!!!!!!

0
Replies (3)
Standard Bank
Standard Bank's reply20 Mar 2026, 07:26
Official
Good day Ritesh, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
RM
Ritesh M's update20 Mar 2026, 09:28
Reviewer Update
These automated responses does not solve the issue. The problem is you are too complacent ripping your patrons off!!!!!!!

I really don't know how you going to resolve this because the payment was supposed to reflect last night. So yet again Std bank proves to be yet another useless bank.

I'll be closing my accounts and moving back to FNB and absa
RM
Ritesh M's update23 Mar 2026, 15:25
Reviewer Update
Even though I sent an email stating not to contact me as std bank will not be able to resolve my complaint, they still did. I informed the agent that the matter could not be resolved and I was not interested in anything they had to say. I receive an email stating that my complaint has been successfully resolved!!!!!!!!!!

This is the incompetency of the banking institute and the lies they pass through tj get good ratings!!!