mG
marcus G

1 reviews | Active since Apr 2014

04 Feb 2021, 08:54

Useless Banking App

I have called Standard bank countless of times and have been put on hold countless times as well, however, none of this as helped me in any way.

I have been struggling to transfer cash into any of my savings accounts, and when discussing this over the phone I just get a normal generic response.

Please can someone help with this as it is quite frustrating?

I have had this issue for over 3 week's now and I really need help.

The error i get is "To Account Stop All Activity"

Please help

0
Replies (2)
Standard Bank
Standard Bank's reply04 Feb 2021, 22:56
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
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mG
marcus G's update08 Feb 2021, 11:05
Reviewer Update
This does not answer or help in any way with my query. Why can't I transfer money from my normal to my savings account?