JN
JOSEPH N
1 reviews | Active since Feb 2012
17 Sept 2021, 19:23
Useless Banking App and Service for more than 3 months
I have an account and no bank card. Got a statement stating that I have funds in the account however I am unable to use it. Also the banking app is not user-friendly and I am unable to transfer the funds to a different account. I am fed up with these banks robbing us small people
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Standard Bank's replyOfficial
17 Sept 2021, 23:41Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply17 Sept 2021, 23:41
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)