SS
Sarie S
1 reviews | Active since Jan 2018
28 Dec 2020, 05:27
Useless banking app
On moe than one occasion the Standard Bank Apo is not working properly or not at all. Normally when I need to do urgent transactions. I am seriously considering closing all my accounts with them and moving to a bank with less nonsense. Standard Bank is promoting no cash anymore and that all transactions will be done via a ATM or the App BUT what is the benefit ti us aa the consumer if none of their ATM'S or APP is not trustworthy... Seriously they need to wake up. Standard Bank is not on Hello Peter,.. i wonder why?
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Dec 2020, 07:14Hello Sarie Swart
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply28 Dec 2020, 07:14
Official
Hello Sarie Swart
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
30 Dec 2020, 14:21Dear Sarie Swart
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Dec 2020, 14:21
Official
Dear Sarie Swart
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***