MK
Maryna K
1 reviews | Active since Oct 2024
24 Apr 2026, 07:02
Useless banking app
Standard bank has changed their banking app overnight. When you sign in you have to get a OTP and guess what, no OTP sent of it is delayed. How on earth do you expect us to do our banking. If something is changed, you need to make sure it actually works. So now i cannot pay what i need to pay because i need to wait for a non existent OTP. I never had issues with Standard bank, this will make me change my banks.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
24 Apr 2026, 07:15Dear Maryna,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2026, 07:15
Official
Dear Maryna,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***