RM
Ramantsibua M

1 reviews | Active since Mar 2015

06 Jan 2018, 20:48

useless bank in the world, STANDARD BANK

I wrote a review last year 2017 and to date, not helped. I view you Standard Bank as a useless bank, I am sure the Post Office might do better than you.

I am having RCP with you but I don't receive statements, how possible is that?? You have my email address but you just have to prove to me that you are inefficient to provide service to your customers, I am asking myself why are you still open for business or you just collecting all monies owed and you are in a process to close?? That would be better.

I am still waiting for my statements. If you cant send me because its expensive, rather tell me how much I owe. If sending me statements will further make you to be broke as a bank, you tell me.

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Replies (1)
Standard Bank
Standard Bank's reply07 Jan 2018, 04:45
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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