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1 reviews | Active since Jun 2016

01 Jun 2021, 09:14

Useless bank in the country

Useless bank. I opened a MyMo account because I thought it would be easier to pay from standard bank to another standard bank account, but that is not the case. I paid made a payment yesterday at 08:26am and the money has not cleared today. They're telling me its delayed because I paid to a high risk *** hour later I am still waiting for the money to reflect on the other account. If its a high risk account, why have an option to verify accounts on the app then? clearly that is a useless feature. I need my money to be released now.

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Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2021, 23:33
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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*** (fax)
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