1 reviews | Active since Jul 2015
USELESS BANK
I have never in my life been so deeply disappointed with a bank the way have i have been disappointed by standard bank.
If useless was a bank it is definitely standard bank. the service the provide is beyond appalling.
I did a credit card application online with this useless bank on the 12th of May 2022 and up until today there has been no feedback that i received as to how far the application is i have called them more than 6 times and they keep telling me about a company i don't know which is Market SA. and it seems that this USELESS BANK doesn't even have any Service level agreements with this company called Market SA. and as a results i spoke to them today and they still can give me any feedback
i have sent my personal information, bank statements, pay slips to a company that STANDARD Bank seem to have trusted but the very same company seems to be *********** just like standard bank itself.
STB really needs to change they slogan to ''it can be'' and change it to ''we just USELESS''
i have put in a formal request to CANCEL that credit card application and have all my accounts closed with the BANK and if it is not actioned by COB 24th May I will make sure i make it known on all platforms how USELESS THIS BANK IS.
Thank you for bringing your concerns to our attention.
Please privately provide us with your ID number for us to escalated to our management team.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for bringing your concerns to our attention.
Please privately provide us with your ID number for us to escalated to our management team.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
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