TM
Thikho M

1 reviews | Active since Jun 2018

15 Jan 2023, 08:24

USELESS BANK

STARNDARD BANK IS THE MOST SLOW USELESS BANK EVER,I CALLED LIKE FOR 2 DAYS ON THE PHONE FOR MORE THAN HOUR,I CANT STILL USE MY APP,SEEMS LIKE THEY EVEN CLUELESS

0
Replies (17)
Standard Bank
Standard Bank's reply15 Jan 2023, 09:21
Official
Hi Thikho

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
TM
Thikho M's update17 Jan 2023, 06:38
Reviewer Update
USELESS REPLY
Standard Bank
Standard Bank's reply17 Jan 2023, 07:44
Official
Good Morning Thikho

Apologies for the inconvenience.

We will follow up with our team and we will be in touch with further feedback.

Thank you

 Kindest regardsStandard Bank Hello Peter Team*** 




TM
Thikho M's update17 Jan 2023, 11:05
Reviewer Update
I WANNA USE MY APP
Standard Bank
Standard Bank's reply17 Jan 2023, 11:14
Official
Good Day Thikho

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***
TM
Thikho M's update17 Jan 2023, 12:33
Reviewer Update
How long must it take I wasted em9gh money buying airtime t9 call still no help
Standard Bank
Standard Bank's reply17 Jan 2023, 12:45
Official
Good day Thikho

We do apologise for the delayed feedback. 

Our consultants will revert to you as soon as possible.

Warm Regards 
Standard Bank Hello Peter Team
***
TM
Thikho M's update17 Jan 2023, 12:53
Reviewer Update
SO I MUST WAIT FOR HONG LONG IN ORDR TO USE MY MONEY
Standard Bank
Standard Bank's reply17 Jan 2023, 13:19
Official
Good Day Thikho

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***
TM
Thikho M's update17 Jan 2023, 14:59
Reviewer Update
Irrelevant reply and useless reply as always
Standard Bank
Standard Bank's reply17 Jan 2023, 15:26
Official
Dear Thikho

Please note the consultant will be in contact shortly.
 Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply17 Jan 2023, 20:22
Official
Hi Thikho

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today 17 January 2023. 

We appreciate your support and loyalty. 

Standard Bank Help Centre
 ***

TM
Thikho M's update18 Jan 2023, 09:45
Reviewer Update
A AM STILL WAITING
TM
Thikho M's update18 Jan 2023, 09:45
Reviewer Update
I AM STILL WAITING
TM
Thikho M's update18 Jan 2023, 09:46
Reviewer Update
I AM STILL WAITING
TM
Thikho M's update18 Jan 2023, 13:08
Reviewer Update
APP IS STILL NOT WORKING RESPECT MY TIME
Standard Bank
Standard Bank's reply18 Jan 2023, 13:47
Official
Good Day Thikho

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***