Useless Bank

I must say you are the worse bank ever in SA, your service is appalling being it's at your branches or over the phone it's the same. To think that you make over a million à year with our business account and yet u gave us a run around when we app**** for home loan. I'm not even going to start about the fact that since September last year my husband has been waiting for his account to be upgraded to your prestige account until today nothing has been done. We are moving our accounts to a different bank. Standard bank is useless and full of people who have got no idea on how to deal with clients or can not use basic common sense. The whole of 2019 I had to fight all the time get something done by you guy. And all my friends who bank with Standard bank complain about the appalling service.