DG
Don G

1 reviews | Active since Oct 2018

03 Dec 2024, 15:14

useless bank.

I have quite a few debit bank accounts.Every one supplies a an account number except Standard.Why they should be any different is beyond me.Even giving them my ID number,My date of birth,ph number and address they insist I go to my nearest branch which is an over 55Ks for me.Are they insane.This could have just been given it over the phone.Think I must close my account with this uncaring bank. I need this number ASAP.

0
Replies (3)
Standard Bank
Standard Bank's reply03 Dec 2024, 15:16
Official
Good day Don, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
***
DG
Don G's update03 Dec 2024, 15:27
Reviewer Update
Forget it,In spite of giving you my ID,home address,ph number and date of birth.You still need to verify my account.Have you gone mad???? I will be closing this account when I'm next in town.
DG
Don G's update03 Dec 2024, 15:39
Reviewer Update
All you have to do is print the account number on your cards then we wouldn't have this problem.Still waiting for my account number from you.If you are prepared to pay for my petrol I'm willing to do the round trip of 110Kms to your nearest branch.