1 reviews | Active since Apr 2025
Useless bank!
I HATE this bank!! I have been a client for 17 years and for the past 6 years I have just had the worst service from them. I have asked them 2 years ago to please fix the mistakes on my home loan as well as to cancel that we are under debt review. They have promised me multiple times that they will do it, yet it has still not been done. Now I am applying for a home loan and Standard Bank has given other banks false information that I have 2 credit cards with them which I have no knowledge of. I have never seen these account numbers. It says that these accounts are active and now the banks wont give us a home loan because my own bank cant do their jobs properly! I'm sick and tired of fighting with them and begging them to fix their mistakes. They have once handed me over to lawyers because their system didn't pick up my payment, and just because of ONE missed payment picked up on THEIR USELESS SYSTEM I was handed over! They even said we are high risk clients for a home loan to other banks and they wont even consider our application for a home loan. DON'T BANK WITH THEM!!
Thank you for bringing this issue to our attention.
At Standard Bank, we are committed to providing you with the best possible service and will ensure that this matter is attended to accordingly.
Standard Bank | Hello Peter Team
***
Thank you for bringing this issue to our attention.
At Standard Bank, we are committed to providing you with the best possible service and will ensure that this matter is attended to accordingly.
Standard Bank | Hello Peter Team
***
Anyway what is the use of phoning me it's not going to change my mind on how I think this bank sucks. I want my problems fixed immediately, a letter should be sent to me stating that I don't have active credit card accounts with the account numbers I gave. This stupid bank is causing delays on my home loan process because people are not doing their jobs!
Anyway what is the use of phoning me it's not going to change my mind on how I think this bank sucks. I want my problems fixed immediately, a letter should be sent to me stating that I don't have active credit card accounts with the account numbers I gave. This stupid bank is causing delays on my home loan process because people are not doing their jobs!