kK
kennydt K

1 reviews | Active since Dec 2010

15 Dec 2018, 11:32

Useless bank award nominee 2018

Opened account. In branch. Given plastic card. No one can help giving me account number or SMS a pin.

0
Replies (2)
Standard Bank
Standard Bank's reply18 Dec 2018, 10:34
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply20 Dec 2018, 11:54
Official
Dear  Kenny 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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