RP
Rhoda P

1 reviews | Active since Nov 2017

18 May 2024, 08:37

Useless bank

Uselessness *********** staff For the second time my card had a *****ulent transaction. They blocked everything of mine I received my new card now I can't use it they insist I must go to a branch why was I helped previously. I'm not going to a branch covid is doing its rounds and I'm a highrisk. I'm sick and tired of the **** service I can rather close my accounts because FNB is far beter. I spoke to 2 idiots this morning

0
Replies (1)
Standard Bank
Standard Bank's reply18 May 2024, 09:03
Official
Dear Rhoda, 

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a  resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
***