US
Udhesh S
1 reviews | Active since Feb 2016
18 Mar 2025, 17:08
Useless Bank
This is truly one useless bank. They froze my account for no god damn reason. I went into the bank to find out why they did that and they advised that I need proof that am I receiving grant form SASSA. They are not giving me a reason as why they're need it. This is the grant that I am receiving since COVID started. I went to SASSA to get proof and they advised that they don't give proof for this as the grant is not a permanent thing like a pension. Standard Bank does not even know what is the turnaround time for this get resolved. This is the situation I'm in and I cannot access my money that is in the account. I'm really starting to hate this bank and can't get any answers from them.
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Standard Bank's replyOfficial
18 Mar 2025, 17:32Dear Udhesh
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply18 Mar 2025, 17:32
Official
Dear Udhesh
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***