Useless bank

Clearly standard bank does has no pitty or care in the world for their clients. I have had the same complaint for the whole of 2018 with no assistance. All they know is to call and offer new products while they are giving us ****ty service. I mean they should have their customer complains in record to avoid them in future and to keep their customers in business. But they dont because they dont care. I have since been complaining about uknown debit orders that go through and end up being charged for unpaid fee items.. But guess what I have same this month???.. Im seriously sick and tired and Im constantly in rage because of this. You have useless systems and useless service and fail to protect your clients always!!!!