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andrew B
1 reviews | Active since Mar 2009
15 Nov 2021, 11:53
Useless bank
Opened a account through the App, quick and painless. But then you got to go to the branch and collect your card. New market branch is so over crowded and understaffed you wait and wait, the staff keep shuffling people around in the ques and people that pitched up last end up going in first. Most useless bank ever
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Nov 2021, 13:46Dear Andrew B
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply15 Nov 2021, 13:46
Official
Dear Andrew B
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
aB
andrew B's updateReviewer Update
15 Nov 2021, 14:06Totally useless response, its the same response on everybody that posts a comment. I blame Hellopeter for not monitoring this and just allowing an automated response. It seems Hellopeter is just another forum that does not concern themselves with the bigger picture
aB
andrew B's update15 Nov 2021, 14:06
Reviewer Update
Totally useless response, its the same response on everybody that posts a comment. I blame Hellopeter for not monitoring this and just allowing an automated response. It seems Hellopeter is just another forum that does not concern themselves with the bigger picture