AG
Agendren G

1 reviews | Active since Jun 2017

21 Jun 2017, 10:05

USELESS BANK!

<p>I have opened a bank account online on the 19th of June. An Elite PLus account as I have started a new job after 4 months of being unemployed. I got the notification from the bank saying the account was approved and a consultant will call me back. Still no one called. It then said I also need to send required documents to verify this account. I then went to the bank this morning and was told that the account does not even exist. WHAT THE HELL??? No one could help me at the bank in INDUSTRIA and all they said was go to the bank where the person created the application. After taking time off from work to be told they cant help. Now my salary will be paid this week and still no one could help. I will definitely not bank with such a useless bankthat cannot even assist new clients. WHAT A WASTE OF MY TIME.</p>

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Replies (1)
Standard Bank
Standard Bank's reply26 Jun 2017, 08:44
Official

Dear Agendren Govender

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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