MS
Maureen S

1 reviews | Active since Feb 2022

23 Sept 2025, 07:24

Useless Bank

So I was a victim of *****, Automatically I was accused by Standard bank and my account needs to be closed, as per there ***** department. Currently We are busy with Police department as well as other people to track down the person who is responsible for this. I have asked Standard bank to please transfer the funds in my account so I can use it for petrol, there reply is No I HAVE TO GO IN TO THE BANK THEN THEY WILL CALL THE ***** DEPARTMENT TO RELEASE THE FUNDS AND THEN THE ACCOUNT WILL BE CLOSED. I don't understand why they just can't transfer the funds to my savings account with ABSA. Why am I to blame for another Idiot who has done ***** on my bank account. Now I am being flagged and I will never be able to have a Standard bank account. I think this is very unfair on how I have been treated. I want them to transfer my funds to my bank account that I use for my salary. But they are to focus on the fact that I have now been Falsely accused of *****. All the paper work is there that I had nothing to do with this, and that I am a victim of these cruel people. I don't understand why no one wants to help me.

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Replies (5)
Standard Bank
Standard Bank's reply23 Sept 2025, 07:32
Official
Dear Maureen, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MS
Maureen S's update23 Sept 2025, 09:15
Reviewer Update
Frustration is not even a word at this point, I just want the money in my bank and then you can close the account. I can't get to the bank to do this, Why can't you just transfer the money what is the problem
MS
Maureen S's update23 Sept 2025, 10:39
Reviewer Update
My closes branch is Cosmo Business park and they don't have cashiers

I can't travel far as I rely on a friend

how is it that Standard bank does not want to assist
MS
Maureen S's update23 Sept 2025, 12:30
Reviewer Update
As I said, I can go to Cosmo City but they don't have Cashiers, And as I said I am relying on a friend, So how would you like to assist in this matter,
I have gone to Keywest and they told me the lady whom assisted me has to assist me again.

Why can't they just do a transfer I don't understand
Standard Bank
Standard Bank's reply25 Sept 2025, 12:30
Official
Dear Maureen,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. Kindly let us know should need any further assistance.

Kindest regards, 
Standard Bank Hello Peter Team 
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