WE
Wayne E
1 reviews | Active since Apr 2016
01 Nov 2018, 16:09
Useless, as usual!
I visited your Kempton Park Festival Mall branch on Friday the 30th in order to close my accounts with you guys. The accounts that needed to be closed were a savings account, a cheque account and a 7 day notice account.
It is now almost a week later and i still have an active cheque account and an active 7 day notice account... ABOVE that, i am also being charged fees for a statement that i have never received and a service fee for the account
An account that should have been closed.
You guys are useless and non of your employees do their jobs because if they did do their jobs i would no be having this problem!
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Standard Bank's replyOfficial
02 Nov 2018, 09:10 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Nov 2018, 09:10
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***