YJ
Yonga J
1 reviews | Active since Aug 2021
26 Aug 2021, 10:28
Useless App Features
Called to ask for POP from my credit card, as the option to enter the relevant POP details were made available on the app interface when I was processing payment. Response from the number they have on the app, “we are unable to continue with the registration.” Can this bank actually do anything, ever?
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Standard Bank's replyOfficial
26 Aug 2021, 15:05Good day Yonga
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Best regards,
Standard Bank's reply26 Aug 2021, 15:05
Official
Good day Yonga
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Best regards,