Useless and Un helpfull

On the 26 th January 2016 I went into standard bank to open a savings account. Yolanda y lourens was the lady that served us. We sat down and said I want to open a savings account. It's just an acess acount. I then asked her to increase my credit card limit to which she said I must phone card division. Card division said I could go into the bank to do this. This is issue one. Second issue I asked her to please help set up cell phone banking and Internet banking . To which she said , her exact words \do it yourself \" . I asked her for the swift code as I'm expecting an international transfer from my dad in the uk, . Now the third problem , she didn't give me the correct swift code. This woman was rude and went out of her way to be Un pleasant and couldn't even be bothered to give me a correct swift code. If I hadn't given my Lawers these banking details already I would have gone today to close this account and move to fnb. This is the most disgusting treatment I have ever received . I bank with another bank who has always gone out of their way to help me. I'm disgusted! !!! I don't think there is anything you could do to make me feel better about this!!!<br> <br> "