RP
Rhoda P
1 reviews | Active since Nov 2017
07 Apr 2021, 21:03
Useless and Pathetic service
Standard bank is the worst they blocked my APP and are refusing to fix what they have broken. They were supposed to dispute and transaction instead they block everything I'm unable to do banking. Since October 2020 Carmen was assisting me but is unable to resolve. I left her so many follow up messages for how far this query is but I don't get any responses . Would the CEO need to do his job as all his staff is *********** to resolve any issues their service is pathetic nearly 6 months no one is able to resolve one simple query???????
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Apr 2021, 01:05 Hello Rhoda,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply08 Apr 2021, 01:05
Official
Hello Rhoda,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
08 Apr 2021, 01:06 Hello Rhoda,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply08 Apr 2021, 01:06
Official
Hello Rhoda,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***