TM
Tshepo M
1 reviews | Active since Dec 2020
27 Mar 2026, 10:57
Useless
My virtual cards are all declining because they say my limits are exceeded. I went to a virtual chat on your app and Georgie suggested I cancel the cards instead of a viable solution. So now most of my subscriptions are either in jeopardy because even though my limits are over R100 000 I can’t pay a R159 subscription. I’ve tried changing OTPs and receive nothing, and the only card I have that works is for my business account. I’ve seen tuckshops provide more help than Standard Bank the place is an absolute frustration. Thanks for nothing. I know later I’m going to get a call apologising but there are better banks. Remember that,
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
27 Mar 2026, 11:01Dear Tshepo.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply27 Mar 2026, 11:01
Official
Dear Tshepo.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
