Useless

We were held up and ****** at home on Friday night, 4 March 2016. Cancelled bank cards immediately after incident and went to Std Bank Sabie to get new cards on Saturday morning immediately after incident. Issued new card which, after 2 weeks and numerous visits to the branch, doesn't work - no ATM withdrawals allowed and cannot pay with it at any store. Declined or invalid the machine tells me. Went back, spent hours getting reissued cards, etc. Still no joy. Central resolution centre no help to branch who is trying to help me. After 2 weeks I cannot transact on any of the debit cards issued to me. Totally useless! Am highly irritated and unimpressed by complete lack of urgency on behalf of the bank. Keep on being told it will take *** number of days to resolve, but no resolution at all. HELP! Will take this further...