CP
Charlton P
1 reviews | Active since Mar 2009
03 Dec 2015, 11:00
Useless!
Really Standard bank, you need to get with the times, out of the dark ages.<br> <br> Tried to find out if Standard bank offers the same convenient internet platform as Wesbank where I can control and make changes to my account. Had to call and was send from vehicle finance to general banking, only to be told no, I need a transactional account as well. So the fact that I have a home loan and vehicle finance does not count, still have to call in and transact as it was done 30 years ago. <br> <br> I then ask the guy to please change my statements to be send via e-mail not post, told me I must call vehicle finance. Really????<br> <br> Standard Bank is useless!!!!!!
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Replies (1)Standard Bank's replyOfficial
04 Dec 2015, 07:36Hello charlton,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply04 Dec 2015, 07:36
Official
Hello charlton,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
