1 reviews | Active since Jul 2017

08 Jun 2022, 16:47

Useless

Lost my phone got a new sim and phone I have internet banking with fnb and capitec all is working fine Standard Bank advise to go into the branch they cant assist after they have verified the online security question the line at the branch ao long will not reccomend anyone to StandardBank

0
Replies (4)
Standard Bank
Standard Bank's reply08 Jun 2022, 18:10
Official
Good Evening Willie

 Thank you for alerting us to this. 

We  will escalate the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 


's update10 Jun 2022, 12:38
Reviewer Update
Again sitting in a branch at woodlands Standard bank branch sitting here for 45min without assistance useless useless useless cant believe I have done business with Standardbank will move all my stuff FNB AND CAPITEC is sorted remotely but this useless bank still struggling
's update10 Jun 2022, 16:06
Reviewer Update
Thanks this was sorted
Standard Bank
Standard Bank's reply10 Jun 2022, 16:28
Official
Hello Willie

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***