MS
Maureen S
1 reviews | Active since Feb 2022
21 Aug 2025, 14:44
Useless
I opened an account online, one of the people from Standard bank phoned me and we completed the application, I gave all new details. Now I phoned to get a Proof of Banking to give to my employer and they told me I have to go to the branch to get a Proof of Banking, because they can't change my email. but I did not give them the email they have on hand. Why am I wasting my time with this bank. 1st they close my bank account without warning 4 days before I received my salary. NO ONE GOT BACK TO ME. WOW. Now they told me they have an old email I am not using and they just can't assist. WOW what a bank. Useless, I don't know why I am wasting my time seriously
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Standard Bank's replyOfficial
21 Aug 2025, 14:46Dear Maureen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Aug 2025, 14:46
Official
Dear Maureen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***