1 reviews | Active since Jan 2021
Useless
Pity I have to give one star. They are useless. Such a pity — SBSA were a leader in banking 10 years ago. Now, nothing works, and you can't get a consultant who is able to help. I have an email listing 17 problems I have that need attention. From no replacement Credit Card for my expired one - to the website turning blank on me regularly, to not being able to log in to the Mobile App. it's just one thing after another. Nothing gets resolved - the list just grows longer and longer. When will South Africa get a decent bank - they all seem to be useless.
My advice - if you are looking for a bank, look to one of the new up and coming zero fee banks. The big corporates like SBSA are just not interested in the average account holder.
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , Please tell us which email address did you send your concerns to?
Kind regards
Standard Bank Help Centre
***
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , Please tell us which email address did you send your concerns to?
Kind regards
Standard Bank Help Centre
***
Can I post the email addresses here — or do you want me to send them privately?
Can I post the email addresses here — or do you want me to send them privately?