JL
Julian L

1 reviews | Active since Feb 2014

14 Dec 2021, 20:35

USELESS

The worst bank to deal with deceased estates. People resign and if it wasn't for me following up after 3 months i would have never known. The best is they get there clown complaints department to follow up.......3 times i get the same bull**** email;s from them................. and yet to to date still no feed back ........ USELESS USELESS.................. never leave your estate i their hands.............. useless go with FNB as they the best bank

0
Replies (1)
Standard Bank
Standard Bank's reply15 Dec 2021, 13:51
Official
Dear  Julian L

Thank you for posting your comment. 
  
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
  
We apologize for the inconvenience and undue frustration, this has caused.  
  
We greatly appreciate your continued support  
  
Kind regards, 
Complaint Resolution Centre
*** 
***