1 reviews | Active since Jan 2017

07 Jun 2022, 08:51

useless !

Hi guys why is your service so pathetic, I asked for my Vehicle to be linked up on my banking profile, 3 weeks and still waiting , I sent a mail last week got a response that someone will call me , still nothing???? Come on guys its simple customer service I'm not asking that you move the mountain.

0
Replies (3)
Standard Bank
Standard Bank's reply07 Jun 2022, 13:51
Official
Good day  Mmakananelo

This is not the level of service we strive for. 

We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 

Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply08 Jun 2022, 12:19
Official
Good day  Mmakananelo 

We hope you're well.  We made an attempts to reach you on your mobile and we could not get hold of you. 

We have sent an email and we will await your reply. 
Kindest regards,

Standard Bank Social Media Team
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Standard Bank
Standard Bank's reply09 Jun 2022, 09:52
Official
Good day  Mmakananelo 

We made three attempts to reach you on your mobile, however we could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience.  In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, 

Standard Bank Social Media Team
***