JB
Johan B
1 reviews | Active since Feb 2013
17 Jul 2018, 11:43
Useless
How is it possible that my loan installment account is frozen after I have provided the FICA documents to standard bank cradlestone on 14 July 2018 08:35?????
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Jul 2018, 15:50Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply17 Jul 2018, 15:50
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
30 Jul 2018, 14:46Dear Johan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply30 Jul 2018, 14:46
Official
Dear Johan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,