RM
Ross M

1 reviews | Active since Aug 2012

14 Feb 2018, 15:28

USELESS!

You escalate a matter regarding an incorrect transfer to one of your other accounts.

It's taken 3 days to escalate the situation and still haven't had a refund this service is terrible to say the least.

I have to 5 days to get my own money out of my own account

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Replies (2)
Standard Bank
Standard Bank's reply15 Feb 2018, 06:34
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,

Standard Bank
Standard Bank's reply15 Feb 2018, 09:48
Official

Dear Ross

Thank you for your posting.

I refer to your previous review that I responded to and the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,