1 reviews | Active since May 2017
USELESS!!!!!!
Standard Bank is by far the worst bank I’ve ever had to do dealings with. *********** and unhelpful staff! I have tried for 2 days to get my airtime that was deducted from my account but never received! Mpho from the transactional department now says I have to wait a week for MY AIRTIME PURCHASED WITH MY MONEY?!?!?!
I want to be refunded for all the airtime purchased over and above the R500 because I’ve had to get hold of Standard Bank to sort out a query that still isn’t resolved.
This is genuinely the worst bank! You guys keep commenting saying someone will be in contact and I have yet to receive a call from anyone at Standard Bank??? I want my money back!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
Dear Lisa Conrad
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lisa Conrad
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***