1 reviews | Active since Jan 2011
Standard Bank is forcing clients to re register for a new version internet banking which still is full of flaws. I am trying to re register as stipulated and I reach a point where I have to get a one time password! Sad to say this is a problem......they don't know when this will be up and running, why the devil they have to reinvent the wheel ? from a system that has worked for years and years perfectly, they are trying to foist an inferior product on their clients, both my sons who are also with standard are about to move banks because of the in affectability of this "new" internet banking. and it affects home loan accounts, investment accounts and current accounts.FNB will be the winner here. BTW I am a bank pensioner and have been with them for close to 50 years...I feel bitterly disappointed and let down.
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Peter
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Peter
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
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