NB
Nigel B

1 reviews | Active since Mar 2009

16 Aug 2015, 09:48

USELESS!

I have been trying to lift my EAP limit for the past two weeks!<br> <br> I have sent three secure messages from my internet banking account and i have spent the best part of 3 hours on the line with the Standard Bank call centre arguing until i was blue in the face! i was promised calls back from these \customer service"agents everytime yet i am still waiting for one of them to get back to me!<br> <br> I am unable to conduct any business yet nobody at your bank seems to understand this.<br> <br> I will defintely be leaving Standard Bank in the close future as they dont seem to be bothered with my business!!<br> """

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Replies (1)
Standard Bank
Standard Bank's reply19 Aug 2015, 07:36
Official
Hello nburgan,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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